Privacy policy

Who we are

This website is operated by Remote Garage Door, based in Newcastle upon Tyne. For anything about your data, email info@remotegaragedoor.co.uk.

What we collect

When you send an enquiry we receive the details you enter: your name, email address, postcode, any phone number, and what you tell us about your garage door. We also record which page the form was sent from.

How we use it

We use your details to reply to your enquiry, prepare a quote and carry out any work you agree to. Our lawful basis is taking steps at your request before entering a contract, and our legitimate interest in answering enquiries. We do not sell your information.

Who we share it with

Enquiries are sent through Formspree, a form service that delivers them to our inbox and may process data outside the UK. Page fonts are loaded from Google Fonts, which means your browser connects to Google and shares your IP address. We share information with anyone else only where needed to do the work you have asked for, or where the law requires it.

How long we keep it

We keep enquiries only as long as needed to deal with them and meet our legal and accounting obligations.

Cookies

We do not set cookies for advertising or analytics on this website.

Your rights

You can ask to see, correct or delete your information, object to how we use it, or ask us to restrict it. Email us to do so. You can also complain to the Information Commissioner's Office at ico.org.uk.