We fit, automate and repair remote-controlled garage doors for homes and businesses in Newcastle upon Tyne and across the North East. That covers new electric doors, motors for manual doors, replacement remotes, repairs, phone control, and doors and shutters for commercial sites.
What we offer and how working with us goes
Our work falls into six services. We supply and fit complete new electric doors with motors and remotes, and we add openers to sound manual doors. We replace and program lost or broken handsets, and we repair openers, photocells, springs, cables and tracks. We also add Wi-Fi modules for app control, and fit or motorise doors and shutters for workshops, units and shared parking.
How a job runs
Everything starts with the quote form at the top of this page, or an email to info@remotegaragedoor.co.uk. Tell us what the door is doing, or what you would like it to do, and include your postcode. A photo of the door helps, and so does the make and model from the motor label if you already have an opener. We look at those details, ask anything we need to, and send you a written quote. Once the work is done, we test the safety features, pair your remotes and show you how the manual release works.
What you can expect
You get plain advice about which service you actually need, even when that is the smaller job. If a fresh battery or a single repair will fix the problem, we will tell you before anyone talks about a new door. The quote is clear and in writing, and we check the door is safe before we leave.
A quick way to match the problem to the service
If you are not sure which of the six fits, find the line closest to your situation below. It can't diagnose the fault for certain, though it will point you to the right section to read next.
| What is happening | What you probably need |
|---|---|
| The wall button works but the remote does not | A new battery, then a replacement remote |
| The door closes and then goes back up | A photocell check, then a repair if needed |
| The door has dropped or gone crooked | A repair, and stop using it now |
| The door is manual and runs well | Automation |
| The door is rusted or badly damaged | A new electric door |
| You want to check the door from your phone | A smart module |
| Several people need access to a unit or car park | A commercial setup |
The door won't move, or moves badly
A door that sticks, stops short or refuses to move needs our garage door repairs service. The way it fails says a lot about the cause, so note exactly what happens.
It reverses or stops part-way
The opener probably thinks something is in the way. Check the opening is clear, then clean the photocells and make sure they face each other. If that doesn't help, a force setting may need attention.
The motor runs but the door stays put
The manual release may have been left disengaged, which is easy to check. If it is engaged, the drive may be worn or a gear may have failed.
There was a loud bang, or the door hangs crooked
A failed spring or slack cable is a likely cause. Springs and cables hold the door's weight under high tension, and a sudden release can cause serious injury. Stop using the door and keep people clear until it has been looked at.
Nothing happens at all
Press the wall button first. If that does nothing either, check the power supply to the opener before you assume the worst. Beyond that, we work through the remote, receiver and control board in turn.
The door works, but the remote doesn't
When the door still runs from the wall button, the motor is fine and the fault lies with the remote or receiver. Try a fresh battery first, then check nobody has pressed a lock switch on the wall panel, as some panels can disable remotes.
For a lost handset, a spare or a remote that has died for good, see our remote replacement service. If your remote is no longer made, a new receiver can often be added to the existing motor, so an old system doesn't have to mean a new opener.
A remote that only works close to the door may be suffering from radio interference. LED bulbs near the opener are a known source, so try turning nearby lights off and testing again. Our guide on why a garage door remote stops working goes through the other common causes.
You have a manual door and want a remote
For a sound door, garage door automation is usually the answer. It adds an electric opener and remotes to the door you already have, which costs far less than a replacement.
Lift the door by hand. If it moves evenly without sticking or dropping, it is usually a good candidate, whereas a door that fights you may need a repair first. Most retractable up-and-over and sectional doors are straightforward. Canopy doors usually need an adaptor, and side-hinged doors need a dedicated kit. You also need power within reach of the motor, and if there is no socket nearby, a qualified electrician should add one first.
The door is past saving, or you want a change
A motor won't help a door that is badly rusted or running on damaged tracks, so electric garage door installation is the better route. The same goes if the garage has changed around a working door. A cold integral garage is one good reason to replace. Another is a short drive where a door that swings out keeps getting in the way.
Which door and motor suit you depends on the opening size, headroom, side room and drive length, and on where you park.
You want more control over the door you have
An electric door that already works well can be given app control with a smart garage door opener or module. It links your opener to your home Wi-Fi, so you can move the door from your phone and see if you left it open.
The garage needs a reliable Wi-Fi signal, and brick walls and steel doors can weaken it. Your opener also has to be compatible, which we can check from its make and model. Your normal remotes and wall button keep working if the Wi-Fi drops.
You run a business or manage shared parking
For a door that serves a workshop, a unit or a shared car park, see our commercial garage doors service. These doors cycle far more often than a home garage door, so the motor and door have to be specified for the workload.
Multi-user receivers and keypads let you issue access to individuals and remove it again when someone leaves. Many manual shutters can be motorised too, depending on their condition and size.
You don't need to pick a service before you get in touch. Describe what the door is doing in the quote form at the top of this page, and we will tell you which service makes sense for your garage.